Welcome to holistic, personalized, & compassionate care.

Our team of expert practitioners are here to help you get the quality of life you deserve. Offering acupuncture, physical therapy, Softwave therapy, and massage.

BOOK YOUR FIRST APPOINTMENT
Physical therapist assisting a woman lying on a treatment table in a bright studio with exposed brick walls

Don’t live in pain! Our team of expert clinicians are ready to solve your problem.

  • Our practitioners have been working one-on-one with patients in clinical settings for a combined 30+ years, and share a collaborative approach to care.

  • Seeing gaps in traditional healthcare, our founders Toni Haugen (L.Ac, MSW) and Dr. Kathleen Ross (PT, DPT) set out to create a new standard of care – focused on treating the whole person, and starting from a place of compassion.

    Our mission is to help people understand and address the underlying causes of their symptoms, in order to empower a more successful path to healing.

  • We take an integrated approach to wellness that accounts for the functioning of our minds, bodies, and environments (or what we call in the biz, the bio-psycho-social model.)

    Our practitioners approach patient care with an attitude of curiosity and critical thinking, blending our diverse knowledge and skill sets to efficiently create solutions to even your most persistent health struggles.

Learn more about our team here
EXPLORE OUR SERVICES

Our Process

After experiencing pain of any kind (physical, emotional, chronic, or acute), our priority is to get you out of pain.

Two women talking in an office with overlaid text: “Step 1: We listen, diagnose, & evaluate.”
Physical therapist treating a patient's knee with text reading, "Step 2: We treat your pain & make progress."
Two adults smiling and exercising with dumbbells beside overlaid text: “Step 3: We make a plan to continue improving your quality of life.”

Buffalo Personalized Health (BPH) brings you Western New York’s top specialized practitioners in multi-discipline treatment. Compassionate and patient-centered care is not only our standard, but our promise.

Our unique clinic prides itself on having a team of experienced providers, who make sure to treat every patient with curiosity and their full breadth of knowledge. When you have multiple practitioners of different disciplines working in a shared space, you create an environment that values problem-solving and critical thinking.

Expertise and compassion are the two things that change the trajectory of patients in need. Our seasoned practitioners are dedicated to the details of your care that are often missed. We will communicate with your other practitioners to help you organize your care.

See what we treat
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Why choose Buffalo Personalized Health?

Holistic, compassionate care

We take an integrated approach to wellness that accounts for the functioning of our minds, bodies, and environments. An approach to healthcare where nothing is dismissed, concerns are respected, and everyone is welcome.

Personalized treatments

Everyone’s experiences are unique and we work with you to develop a custom plan to best address your individual needs and lifestyle.

Cutting-edge practices & expertise

The research & technology informing healthcare are constantly evolving.  We are committed to staying at the forefront to provide optimal care, and our SoftWave Therapy is the top-of-the-line for shockwave treatment.

Collaborative care

We partner with other healthcare professionals in our community, and the other practitioners under our own roof, to ensure your path to wellness is comprehensive & tailored to your needs.

Don't just take it from us- hear what our patients have to say!

Our Services

Here are just some of the common conditions we treat in folks of all ages. If you’re curious about your specific needs, or not sure where to start, reach out to us to inquire! Our friendly office staff will help guide you, and can help you schedule a free 15 minute consultation call with one of our practitioners, if you’d like.

What Do We Treat ?

  • "I can’t say enough good things about Toni. Her skill, intuition, and genuine care are exceptional. Every session feels thoughtful and individualized, and I always leave feeling calmer, more balanced, and truly supported. They take the time to listen deeply and treat the whole person, not just symptoms. Highly recommend to anyone seeking healing, relief, or overall well-being."

    Rachel R.

  • "I have been going here for years and highly recommend. The entire team is incredible and provides excellent holistic care."

    Colleen B.

  • "Very down to earth medical professionals who listen to your needs, treat you accordingly, and I have never had a more committed, caring experience anywhere else in the medical field. "

    John T.

  • "I was a newbie to acupuncture when I started coming here, and now I am hooked. Jenny was calm and reassuring, and really took the time to listen to my questions. I have felt so much better since going to acupuncture - my body craves it now! BPH[AC] is a calming, serene spot. I have already recommended it to many of my friends. Bonus, for as busy as Niagara Street can be, I have always found parking very easily on the street. "

    Emily S.

  • "The best, the best, the best."

    Michael B.

Our Location

Formerly known as Buffalo Pelvic Health & Acupuncture Clinic! You might see some older signs, until we get our new ones installed :) Thanks for understanding!

Proudly serving the greater Buffalo/Niagara and Western New York area, BPH is nestled within the growing Niagara Street community. Our beautiful space hosts seven treatment rooms, a spacious open training area, and a comfortable patient lounge.

There is ample free street parking, as well as easy to spot dedicated parking lots next to Britesmith Brewing, Wildroot Floral, and Provisions 139.

*Accessibility Note: Our office is located on the second floor. There is a flight of stairs to get to our office, as well as an elevator! If you would like to use our elevator to access our office, please watch our “Where To Go” video on Youtube here!

 
set up your session online here

Reach out to us!

Smiling woman working at a computer in a office

Curious about treatment with us? Send us a note here and we will get back to you to answer any questions you may have, big or small!